PRIVACY POLICY: INFLUENCE ACCELERATOR

Effective Date: February 1, 2026


1. INTRODUCTION AND SCOPE

This Privacy Policy (the "Policy") describes how Kristen Boss Coaching, Inc. d/b/a Influence Accelerator ("Company," "we," "us," or "our") collects, uses, discloses, and protects information through our website at influenceaccelerator.io and our Software-as-a-Service platform (collectively, the "Platform").

This Policy applies to:

  • Visitors to our website and marketing materials

  • Prospective customers who provide contact information

  • Subscribers who create accounts and use our Platform

  • Sub-account users authorized by Subscribers

By accessing or using the Platform, you acknowledge that you have read and understood this Privacy Policy and agree to be bound by its terms. This Policy should be read in conjunction with our Terms of Service.

Important Note for Businesses: Influence Accelerator is a Business-to-Business (B2B) service. If you are a Subscriber using our Platform to serve your own customers, you have separate privacy obligations to your end-customers that are not covered by this Policy.


2. OUR ROLE: DATA CONTROLLER VS. DATA PROCESSOR

Understanding our role in handling different types of data is essential:

2.1 When We Are the Data Controller

We act as a "Data Controller" for information about YOU (our Subscribers, website visitors, and prospective customers). This includes:

  • Your account registration information

  • Your billing and payment information

  • Your use of Platform features and settings

  • Your communications with our support team

  • Marketing and analytics data about your interactions with us

As the Data Controller for this information, we determine how and why this data is processed, and we are responsible for compliance with applicable privacy laws.

2.2 When We Are the Data Processor

We act as a "Data Processor" (or "Service Provider") for information that YOU upload to the Platform about YOUR CUSTOMERS. This includes:

  • Contact lists and lead databases you import

  • Customer information you store in the CRM

  • Email and SMS campaigns you create for your audience

  • Funnel and landing page content you build

  • Any other data you input to serve your business customers

As the Data Processor, we process this information solely according to your instructions and solely to provide the Platform services to you. You are the Data Controller for this information and are responsible for:

  • Obtaining proper consent from your customers

  • Maintaining your own Privacy Policy for your customers

  • Complying with all applicable privacy laws (GDPR, CCPA, TCPA, CAN-SPAM, etc.)

  • Ensuring you have the legal right to process and share this data with us

We do not control, and are not responsible for, how you use the Platform to interact with your customers.


3. INFORMATION WE COLLECT

3A. INFORMATION ABOUT SUBSCRIBERS (Data We Control)

3A.1 Information You Provide Directly

Account Registration Information:

  • Full name

  • Business name or entity

  • Email address

  • Phone number

  • Password (encrypted and never stored in plain text)

  • Business address (if provided)

Billing and Payment Information:

  • Credit card details (processed securely via Stripe; we do not store full card numbers)

  • Billing address

  • Payment history and transaction records

  • Subscription plan details

Communications and Support:

  • Support tickets and inquiries

  • Email correspondence with our team

  • Feedback, testimonials, and survey responses

  • Any other information you choose to provide

3A.2 Information Collected Automatically

Usage Data:

  • Features and tools you use within the Platform

  • Time spent on different sections

  • Clicks, navigation patterns, and user flows

  • Date and time of access

  • Subscription status and plan changes

Technical Data:

  • IP address

  • Browser type and version

  • Operating system and device type

  • Unique device identifiers

  • Referral source (how you found us)

  • Geographic location (country/state level only)

Tracking Technologies:

  • Cookies and similar technologies (see Section 5)

  • Log files and server data

  • Web beacons and pixels

3B. INFORMATION YOU COLLECT ABOUT YOUR CUSTOMERS (Data We Process)

When you use the Platform to serve your own customers, you may upload, input, or generate:

  • Customer contact information (names, emails, phone numbers)

  • Customer interaction history and behavioral data

  • Email and SMS campaign content

  • Funnel and landing page content

  • Form submissions and lead capture data

  • Purchase history and transaction data (if applicable)

  • Any other information you choose to store in the Platform

Your Responsibilities: You represent and warrant that:

  • You have obtained all necessary consents to collect this information

  • You have the legal right to share this information with us for processing

  • Your collection and use complies with all applicable privacy laws

  • You maintain your own Privacy Policy informing your customers of your data practices


4. HOW WE USE INFORMATION

4.1 Uses of Subscriber Information (Data We Control)

We use information about you to:

Provide and Maintain the Service:

  • Create and manage your account

  • Process payments and subscriptions

  • Provide customer support and respond to inquiries

  • Send transactional emails (receipts, account notifications, service updates)

  • Monitor and improve Platform performance

  • Troubleshoot technical issues

Communicate with You:

  • Send administrative notifications about your account

  • Provide Platform updates and new feature announcements

  • Respond to your requests and questions

  • Send important security or legal notices

Marketing and Promotional Activities:

  • Send marketing emails about our products and services (with your consent)

  • Display targeted advertisements on third-party platforms (Facebook, Instagram, Google)

  • Track the effectiveness of our marketing campaigns

  • Retarget you with relevant ads after you visit our website

  • Invite you to webinars, training, or events

Analytics and Improvement:

  • Analyze how the Platform is used to improve features

  • Conduct market research and gather feedback

  • Identify bugs and optimize performance

  • Develop new products and services

Legal and Security:

  • Comply with legal obligations and respond to lawful requests

  • Enforce our Terms of Service and policies

  • Detect, prevent, and address fraud or security issues

  • Protect the rights, property, and safety of our users

4.2 Uses of Your Customer Data (Data We Process)

We process your customer data solely to provide the Platform services to you, including:

  • Storing and organizing contact information in the CRM

  • Sending emails and SMS messages on your behalf

  • Hosting funnels and landing pages you create

  • Processing forms and lead capture mechanisms

  • Executing automation workflows you configure

  • Generating reports and analytics for your campaigns

We do not:

  • Use your customer data for our own marketing purposes

  • Share your customer data with third parties (except sub-processors as described in Section 7)

  • Sell, rent, or trade your customer data

  • Access your customer data except when necessary for technical support or legal compliance


5. MARKETING, ADVERTISING, AND YOUR CONSENT

5.1 Marketing to Prospective Customers

If you visit our website, download a lead magnet, attend a webinar, or otherwise provide your contact information, we may use that information to send you marketing communications about Influence Accelerator. This includes:

  • Email newsletters and promotional offers

  • SMS messages (if you provide your phone number with consent)

  • Targeted advertisements on social media and search engines

You may opt out at any time by:

  • Clicking "Unsubscribe" in any marketing email

  • Replying "STOP" to any marketing SMS message

  • Contacting us at [email protected]

Note: Opting out of marketing does not opt you out of transactional or administrative communications related to your account.

5.2 Retargeting and Third-Party Advertising

We use third-party advertising and analytics services to market our Platform:

Meta Pixel (Facebook/Instagram):

  • Tracks your visits to our website

  • Allows us to show you relevant ads on Facebook and Instagram

  • Measures the effectiveness of our ad campaigns

Google Ads and Google Tag Manager:

  • Tracks conversions and user behavior

  • Enables retargeting campaigns on Google's Display Network

  • Helps us optimize ad performance

How to Opt Out:

5.3 SMS and Text Message Consent

If you provide your mobile phone number and opt in to receive SMS messages from us, you consent to receive:

  • Marketing and promotional text messages

  • Transactional notifications (if you're a Subscriber)

  • Administrative alerts and updates

Consent and Opt-Out:

  • Message frequency varies based on your interaction with us

  • Message and data rates may apply

  • You can opt out at any time by replying "STOP" to any message

  • Reply "HELP" for assistance

IMPORTANT: This consent applies only to messages from Influence Accelerator to you. If you send SMS messages to your own customers using our Platform, you are solely responsible for obtaining proper consent from them and complying with all applicable laws (including TCPA and carrier requirements).

5.4 Marketing on Behalf of Your Customers

When you use the Platform to send emails or SMS messages to your customers:

  • You are responsible for obtaining proper consent (opt-in) from recipients

  • You must comply with CAN-SPAM Act, TCPA, CASL, and all applicable laws

  • You must provide clear opt-out mechanisms in every message

  • You must honor opt-out requests promptly

We may suspend or terminate accounts that generate excessive spam complaints or violate anti-spam laws.


6. COOKIES AND TRACKING TECHNOLOGIES

6.1 What Are Cookies?

Cookies are small text files stored on your device when you visit our website. They help us recognize you, remember your preferences, and improve your experience.

6.2 Types of Cookies We Use

Essential Cookies (Required):

  • Authentication: Keep you logged into your account

  • Security: Protect against fraud and unauthorized access

  • Session management: Maintain your session state

Functional Cookies (Optional):

  • Preferences: Remember your settings and configurations

  • Language: Store your preferred language

  • Interface customization: Remember layout and display preferences

Analytics Cookies (Optional):

  • Google Analytics: Track website traffic and user behavior

  • Heatmaps: Understand how users navigate the site

  • Performance monitoring: Identify bugs and slow-loading pages

Advertising Cookies (Optional):

  • Meta Pixel: Enable Facebook/Instagram retargeting

  • Google Ads: Enable Google Display Network retargeting

  • Conversion tracking: Measure ad campaign effectiveness

6.3 Managing Cookies

You can control cookies through your browser settings:

  • Block all cookies: Most browsers allow you to refuse all cookies

  • Block third-party cookies: Prevent advertising networks from tracking you

  • Delete cookies: Remove existing cookies from your device

Note: Disabling essential cookies may limit your ability to use certain Platform features.

Browser Controls:

  • Chrome: Settings → Privacy and Security → Cookies

  • Firefox: Settings → Privacy & Security → Cookies

  • Safari: Preferences → Privacy → Cookies

  • Edge: Settings → Privacy → Cookies

6.4 Your Customers' Tracking

If you use the Platform to create funnels and landing pages for your customers, you may install your own tracking pixels (Facebook Pixel, Google Analytics, etc.). You are solely responsible for:

  • Providing notice to your customers about tracking technologies

  • Obtaining consent where required

  • Complying with privacy laws applicable to your customers


7. HOW WE SHARE INFORMATION

7.1 We Do Not Sell Your Data

We do not sell, rent, or trade your personal information or your customer data to third parties for monetary consideration.

Under California law (CCPA), we do not "sell" personal information as that term is defined. We do not share information for cross-context behavioral advertising purposes.

7.2 Service Providers and Sub-Processors

We share information with trusted third-party service providers who perform services on our behalf. These providers are contractually obligated to protect your data and use it only for the purposes we specify.

Infrastructure and Hosting:

  • GoHighLevel, Inc.: Primary software platform and hosting infrastructure. Data is stored in United States data centers via Amazon Web Services (AWS).

Payment Processing:

  • Stripe, Inc.: Processes subscription payments and billing. Stripe maintains PCI-DSS compliance and does not share your payment information with us beyond what's necessary for billing.

Email and Communication Services:

  • LeadConnector / Mailgun: Powers email sending capabilities for both our communications to you and your communications to your customers.

SMS and Telephony (Optional Add-On):

  • Twilio / SMS Service Providers: Enables SMS/MMS messaging functionality if you subscribe to this feature.

Analytics and Advertising:

  • Google LLC: Google Analytics for website analytics; Google Ads for advertising and retargeting.

  • Meta Platforms, Inc. (Facebook): Meta Pixel for retargeting and ad performance measurement.

Support and Operations:

  • Internal Tools: We may use internal business tools (e.g., email, project management, communication platforms) that are not customer-facing and do not process subscriber or customer data.

7.3 Legal Requirements and Protection

We may disclose information if required to do so by law or if we believe in good faith that such disclosure is necessary to:

  • Comply with legal obligations, court orders, or subpoenas

  • Enforce our Terms of Service or other agreements

  • Protect the rights, property, or safety of Influence Accelerator, our users, or the public

  • Detect, prevent, or address fraud, security, or technical issues

  • Respond to claims that content violates third-party rights

7.4 Business Transfers

If Influence Accelerator is involved in a merger, acquisition, asset sale, bankruptcy, or other business transaction, your information may be transferred as part of that transaction. We will notify you via email and/or prominent notice on the Platform before your information is transferred and becomes subject to a different privacy policy.

7.5 With Your Consent

We may share information for other purposes with your explicit consent or at your direction.


8. DATA SECURITY

8.1 Security Measures

We take the security of your information seriously and implement industry-standard technical, administrative, and physical safeguards, including:

Technical Safeguards:

  • Encryption in transit (TLS/SSL) for all data transmitted over the internet

  • Encryption at rest for sensitive data stored in databases

  • Secure authentication and password hashing

  • Regular security audits and vulnerability assessments

  • Firewall protection and intrusion detection systems

Administrative Safeguards:

  • Access controls limiting employee access to data on a need-to-know basis

  • Background checks for employees with data access

  • Security awareness training for all team members

  • Incident response procedures and protocols

Physical Safeguards:

  • Secure data centers with restricted physical access (provided by our infrastructure partners)

  • Environmental controls and redundancy systems

8.2 Limitations

While we strive to protect your information, no security system is impenetrable. We cannot guarantee the absolute security of information transmitted to or stored on the Platform. You use the Platform at your own risk.

8.3 Your Responsibilities

You are responsible for:

  • Maintaining the confidentiality of your account credentials

  • Using strong, unique passwords

  • Enabling two-factor authentication if available

  • Notifying us immediately of any unauthorized access or security breach: [email protected]

8.4 Data Breach Notification

In the event of a data breach that affects your personal information, we will:

  • Investigate the incident promptly

  • Notify affected users via email within 72 hours of discovering the breach (or as required by law)

  • Provide details about what information was compromised

  • Describe steps we are taking to remediate the issue

  • Offer guidance on protective measures you can take


9. DATA RETENTION

9.1 How Long We Keep Your Information

We retain different types of information for different periods based on business needs and legal requirements:

Subscriber Account Data:

  • Active Accounts: Retained for the duration of your subscription plus 30 days after cancellation

  • User Content (contacts, funnels, campaigns): Deleted 30 days after cancellation unless you export it sooner

  • Account credentials and settings: Deleted 30 days after cancellation

Financial and Billing Records:

  • Payment history and invoices: Retained for seven (7) years after the transaction to comply with tax laws and audit requirements

  • Billing information: Anonymized after 7 years (we remove identifying details but retain transaction amounts)

Communications and Support:

  • Support tickets and email correspondence: Retained for three (3) years for quality assurance and legal defense purposes

  • Marketing communications history: Retained for three (3) years after your last interaction with us

Security and Compliance:

  • Access logs and security logs: Retained for two (2) years for fraud detection and dispute resolution

  • Consent records (marketing opt-ins): Retained for three (3) years to prove compliance if challenged

Backup Data:

  • Automated backups: Maintained on a rolling 90-day schedule for disaster recovery. Individual data cannot be extracted from backups, but all backups are automatically deleted after 90 days.

9.2 Your Right to Request Deletion

You may request deletion of your information at any time (see Section 11). However, please note:

  • Billing records will be retained or anonymized per legal requirements (7 years)

  • Aggregate, anonymized analytics data cannot be individually extracted

  • Backup archives are deleted per our rolling 90-day schedule and cannot be individually edited

9.3 Export Before Cancellation

IMPORTANT: It is your responsibility to export and backup your User Content (contact lists, campaign data, funnels) before canceling your subscription. We are not obligated to provide data exports after your account has been terminated.


10. INTERNATIONAL DATA TRANSFERS

10.1 Data Storage Location

All data collected through the Platform is stored on servers located in the United States. Our infrastructure provider (GoHighLevel via AWS) uses U.S.-based data centers.

10.2 Users Outside the United States

If you access the Platform from outside the United States, please be aware that your information will be transferred to, stored in, and processed in the United States. The United States may have data protection laws that differ from those in your country.

By using the Platform, you consent to the transfer of your information to the United States and its processing in accordance with this Privacy Policy and U.S. law.

10.3 European Union and GDPR

While we do not actively market to or target users in the European Union, we recognize that EU residents may access our Platform. If you are located in the EU or European Economic Area (EEA), you have certain rights under the General Data Protection Regulation (GDPR), including:

  • Right to access your personal data

  • Right to rectify inaccurate data

  • Right to erasure ("right to be forgotten")

  • Right to restrict processing

  • Right to data portability

  • Right to object to processing

  • Right to withdraw consent

To exercise these rights, see Section 11 below.

10.4 Standard Contractual Clauses

For international data transfers where applicable, we rely on appropriate transfer mechanisms such as Standard Contractual Clauses approved by the European Commission.


11. YOUR PRIVACY RIGHTS

11.1 Rights Available to All Users

Regardless of your location, you have the following rights:

Right to Access: You may request a copy of the personal information we hold about you.

Right to Correction: You may request that we correct inaccurate or incomplete information.

Right to Deletion: You may request that we delete your personal information, subject to certain exceptions (e.g., legal retention requirements).

Right to Data Portability: You may request a copy of your data in a structured, machine-readable format for transfer to another service.

Right to Opt-Out of Marketing: You may opt out of marketing emails and SMS messages at any time.

Right to Withdraw Consent: If we process your data based on consent, you may withdraw that consent at any time.

11.2 California Residents (CCPA Rights)

If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with specific rights:

Right to Know: You have the right to request disclosure of:

  • Categories of personal information collected

  • Categories of sources from which information was collected

  • Business or commercial purpose for collecting information

  • Categories of third parties with whom information is shared

  • Specific pieces of personal information collected about you

Right to Delete: You have the right to request deletion of personal information we have collected, subject to certain exceptions.

Right to Opt-Out of Sale: You have the right to opt out of the "sale" of personal information. Note: We do not sell personal information.

Right to Non-Discrimination: You have the right to not be discriminated against for exercising your CCPA rights.

Authorized Agents: You may designate an authorized agent to make requests on your behalf. The agent must provide written authorization.

Response Time: We will respond to verified requests within forty-five (45) days. If we need additional time, we will notify you.

11.3 European Union Residents (GDPR Rights)

If you are located in the EU/EEA, you have rights under GDPR as outlined in Section 10.3, including rights to access, rectification, erasure, restriction, portability, objection, and withdrawal of consent.

11.4 How to Exercise Your Rights

To exercise any of these rights, please contact us at:

Email: [email protected]
Subject Line: "Privacy Request"

Please include in your request:

  • Your full name

  • The email address associated with your account

  • Specific request (access, deletion, correction, portability, opt-out)

  • Any additional details to help us locate your information

Verification Process: To protect your privacy, we will verify your identity before fulfilling requests. We will match the email address you provide with the email address on file for your account. For sensitive requests, we may ask for additional verification.

Response Timeline:

  • We will acknowledge receipt of your request within 5 business days

  • We will fulfill verified requests within 45 days (CCPA) or 30 days (GDPR)

  • If we need additional time, we will notify you and explain the reason for the delay

11.5 What We Can and Cannot Do

What We Can Do:

  • Provide a copy of your account information and settings

  • Export your User Content (contacts, campaigns, funnels) if still within the retention period

  • Delete your account and associated data (subject to legal retention requirements)

  • Correct inaccurate information in your account

  • Remove you from marketing lists

What We Cannot Do:

  • Extract your individual data from aggregate analytics (Google Analytics, Meta Pixel data)

  • Retrieve data from expired backup archives

  • Delete billing records required for tax compliance (these will be anonymized after 7 years)

  • Provide data that has already been deleted per our retention schedule


12. MANDATORY SMS AND TELEPHONE PRIVACY DISCLOSURE

To comply with telecommunications carrier requirements and federal law (including the Telephone Consumer Protection Act), the following applies strictly to mobile phone numbers and SMS data:

No Sharing of Mobile Information:

  • Mobile phone numbers collected for SMS purposes will not be shared with third parties or affiliates for marketing or promotional purposes unrelated to the Service.

  • Text messaging originator opt-in data and consent records will not be shared with any third parties.

Your SMS Consent: By providing your mobile number and opting in to SMS communications from Influence Accelerator, you consent to receive text messages including marketing and promotional content. You may opt out at any time by replying "STOP."

Your Customers' SMS Consent: If you use the Platform to send SMS messages to your customers, you are solely responsible for:

  • Obtaining express written consent from each recipient

  • Maintaining records of consent

  • Providing clear opt-out instructions in every message

  • Honoring opt-out requests immediately

  • Complying with TCPA, carrier guidelines, and A2P 10DLC requirements


13. THIRD-PARTY LINKS AND SERVICES

13.1 External Links

Our Platform and marketing materials may contain links to third-party websites, applications, or services that are not operated by us. If you click on a third-party link, you will be directed to that third party's site.

We are not responsible for:

  • The privacy practices of third-party websites

  • The content or accuracy of third-party sites

  • Any transactions or interactions you have with third parties

13.2 Third-Party Integrations

The Platform may integrate with third-party services (e.g., Stripe for payments, social media platforms, email providers). Your use of these integrations is subject to the third party's terms of service and privacy policy.

We encourage you to review the privacy policies of any third-party service you access through or in connection with the Platform.

13.3 Funnels and Landing Pages You Create

If you use the Platform to build funnels or landing pages for your customers, any third-party tools or tracking pixels you install are your responsibility. You must ensure compliance with privacy laws and provide appropriate notice to your customers.


14. CHILDREN'S PRIVACY (COPPA COMPLIANCE)

Influence Accelerator is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18.

If you are under 18 years old, you are prohibited from:

  • Creating an account

  • Using the Platform

  • Providing any personal information to us

If we discover that we have inadvertently collected information from a child under 18:

  • We will delete that information immediately

  • We will terminate the associated account

  • We will take steps to prevent future access

If you believe a child under 18 has provided information to us, please contact us immediately at [email protected].


15. CHANGES TO THIS PRIVACY POLICY

15.1 Right to Modify

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or Platform features.

15.2 How We Notify You

When we make material changes to this Policy, we will:

  • Update the "Effective Date" at the top of this page

  • Send an email notification to the address associated with your account

  • Display a prominent notice on the Platform

15.3 Your Acceptance

Your continued use of the Platform after the effective date of changes constitutes your acceptance of the revised Privacy Policy. If you do not agree to the changes, you must stop using the Platform and may cancel your subscription in accordance with our Terms of Service.

15.4 Review Regularly

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.


16. CONTACT US

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Influence Accelerator
c/o Kristen Boss Coaching, Inc.
Email: [email protected]
Website: influenceaccelerator.io

For Privacy-Specific Inquiries:
Email Subject: "Privacy Inquiry" or "Privacy Request"

Response Time:
We will respond to all privacy inquiries within 5 business days and will make every effort to resolve concerns promptly.


BY USING THE PLATFORM, YOU ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTOOD THIS PRIVACY POLICY AND AGREE TO ITS TERMS.